diff --git a/src/apps/vitacore/v1/router.py b/src/apps/vitacore/v1/router.py
index e416411..1743f30 100644
--- a/src/apps/vitacore/v1/router.py
+++ b/src/apps/vitacore/v1/router.py
@@ -1,6 +1,7 @@
 from logging import getLogger
 
 from fastapi import APIRouter
+from orjson import loads
 
 from shared.redis import client as cache
 
@@ -18,7 +19,7 @@ router = APIRouter(
 @router.post('/hospComplaint')
 async def callback(complaint: s.HospComplaint):
     value = await cache.get(f'complaint:{complaint.patID}')
-    value = value.decode() if value else ''
+    value = loads(value.decode()) if value else ''
 
     return s.ComplaintData(
         patId=complaint.patID,